Order Policy

Order Across India

  • There is no minimum order.
  • Our in-house lead time is 1-2 days for most orders.
  • Customers will receive an order confirmation by email after the order is sent to the warehouse for processing. Please notify us asap if there are any changes or inaccuracies, otherwise the order will be shipped as is.
  • Shortages and back-orders: If an item on an order is not available, we will notify the customer by email. The customer can request a substitution or change to the order. If we do not receive a response within 1 business day, we will ship the order without that item. 
  • Free shipping across India, We send you the AWB No.: Once we dispatched the order, We are not responsible for logistics delay

International Orders (We are not able to accept the International Orders in this Pandemic Time)

  • Sri Krishna Silks is happy to work with International customers. Please complete our customer application, and submit it with a copy of a government issued business or tax certificate.
  • International orders may be prepaid with a credit card or via wire transfer. Customers paying for the products via wire transfer will still need a credit card on file for shipping charges and small adjustments.
  • Orders can be picked up by your carrier at our warehouse, shipped to a freight forwarder in the India.
  • We are not able to prepare customs or export paperwork, this is the responsibility of the customer.
  • International customers are responsible for verifying that the goods can be imported into your country.
  • Customers assume complete risk and liability for any orders shipped outside India. We are not responsible for loss or damage to any international shipments.
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