Kannika Stores is Manufacturing and wholesale units.

Sri Krishna Silks is our online sales platform.

If you didn’t find the answer to your question on this site and have more queries, please contact us on Tel no. +91 99449 49919 or e-mail us mail to: [email protected] We’ll be happy to help you.

FAQ’s to Register

How to get register in Silkdhoties.com?

Registration in Silkdhoties.com is a very simple process. Just click on register on the home page and after entering some simple information you will be the registered member. Then a mail will be sent to your given e-mail ID with username.

How can I make sure no one else sees my Silkdhoties.com pages?

Just click on the “Sign Out” link to sign out of Silkdhoties.com’s personalized services. Signing out will allow you to change users and ensures that Silkdhoties.com will ask for an user ID and password when someone visits Silkdhoties.com. This way, no one will accidentally see your ‘Silkdhoties.com’ pages.

What if I have forgotten my password?

If you are having trouble with your password or have forgotten it, Just click on forget password and enter your mail ID. After clicking on ‘Submit’ immediately your password will be mailed to you.

FAQ’s on Shopping Cart

How do I place an item in my cart?

Once you’ve found an item that interests you, just click the “Add to Cart” button. This button can be found on any item’s detail page, at the bottom. After you’ve finished adding items to your Shopping Cart, click the ‘Go to my cart’ icon to view the list of items ordered.

Can I change the quantity of the items ordered?

To increase the number of any product ordered, please change the value in the quantity box and Click “Update” to see your revised Grand Total.

How do I delete items from my cart?

It’s easy to delete an item from your Shopping Cart all you need to do is to click on the Delete Button for the corresponding item.

What happens if I exit after selecting the items without buying?

Shopping cart is the online cart and will be destroyed once the person logout. Whereas wish list will be created/destroyed only by the member.

FAQ’S for Search

Why should I use Search?

Search makes it easier to find the product of your choice in the quickest time possible, without having to browse through the entire site.

What are the search options?

You can go about finding products/items of your interest by any one of the following ways.

Click through the Product Categories: You will see the widest range of Textiles Products with broad product categories on Silkdhoties.com Home Page, so you can click on the broad/sub classification of your choice and then find essential information relevant to the product.

Search It with multiple options: Another way of finding products of your interest is the Search criteria, which again is on the home page. You will have to simply enter a term or two into the search box which will give an idea of the product name or details and click the Arrow button, and all the products matching your criteria will be displayed.

With either of the approach, you will find essential information such as price, brief description, and an image about the product. For many products where you require a closer and more detailed look, you can view a larger image by clicking on the ‘Zoom’ link.

Advanced Search

In this your search is based on the price, category or a keyword

FAQ’s on Payment Options

Payment Options: Any MasterCard, Visa, and India Approved Cards and net banking clients can now also pay online.

Is it safe to use my credit card: silkdhoties.com uses the latest encryption technology and other methods to protect your credit card information. Shopping online with a credit card at silkdhoties.com is even safer than using a credit card at a normal/physical store because we do not retain your credit card information. You can be assured that silkdhoties.com offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. You need not worry about your credit card information because your bank will authorize the credit card transaction directly without any information passing through silkdhoties.com

How to OPT for Instalment Mode

You can select this once you click on “Proceed to Pay” in the Shopping cart.

After going through the Process of step I, II & III; step IV is “Payment Option”.

“Online payment” is selected in default mode, click “Pay now” at the bottom of the page, next moment it goes to the Payment gateway Page “CCAVENUE”

Select Payment mode from the drop down menu, for EMI select “Multi-Bank EMI”

Then select EMI issuing Bank, .select EMI Option and follow the instructions

Kindly note:-Your approval of EMI scheme is subject to the Conditions of the selected bank. It attracts Interest and other charges as per their prevailing rules:

How am I charged: You don’t need to bare any charges.

FAQ’s Delivery

Silkdhoties.com delivers only within India assures the use of the best possible courier/shipping agencies to deliver your Merchandise.

By Surface Mode / Air through reputed, dependable Partners

Delivery time varies from product to product and also from location to location.

Our logistics partner would take care of the delivery within India. In case there is no courier service to the address mentioned in the order or courier is not possible due to technical reasons and Government regulation, the order will be cancelled and the same will be intimated to you by E-mail.

What is the lead time for delivery: Orders from silkdhoties.com are delivered any-where in India through our logistic partners.

1. Air cargo: 3 to 7 working days.
2. Surface cargo: 1 to 2 weeks depending on the type and place of shipment. Lead time mentioned (for Air and Surface Cargo) is subsequent to provision of any requisite Forms as demanded by the State Authorities. Since you are legally obliged to provide the Forms, it would be solely your responsibility to do so. If you fail to provide the requisite Forms then the order will be cancelled and the same will be intimated to you by E-mail.

How do I cancel my order: Please note that cancellations have to be made within 12 hours after placing an order. For cancelling your order you will have to get in touch with the customer support executive by sending an email at [email protected] and giving reference of your order number. It may be noted that if cancellation of the order happens after authorization of the payment then it attracts the payment gateway service charge, in such a case the respective service charge shall be deducted and the balance paid back to the customer. You may kindly note that order cannot be cancelled once the shipment process has started from our end.

FAQ’S on Delivery Processing System

Silkdhoties.com takes stringent measures to ensure that the items delivered to you are in perfect condition. However, there is remote possibility that a wrong item is delivered to you, in such a case, we will replace the item at no extra cost, provided that the request for replacement or return of item is made within 24 hours from the time of receipt of item. There is also a remote possibility that the item may be damaged during transit, please do not accept if the packaging is torn/ tampered/damaged. Usually the outer packaging reflects and gets damaged before the inner product is damaged therefore please verify the product condition in the presence of the courier staff and avoid taking delivery if the product is damaged. Reporting of damages subsequently shall not be entertained, kindly understand and co-operate. In such circumstances, please get in touch with our Customer Service Team who will guide you on the process for the same at +91 99449 49919 and also write to us at [email protected]

How soon can you deliver: Our logistics partner would take care of the delivery within India (subject to availability of services) for more details please refer Delivery Information. In case there is no courier service to the address mentioned in the order, the order will be cancelled, and the same will be intimated to you by e-mail.

What if I gave a wrong address: if so, you would be charged a sum of Rs.150/- as shipping handling charges for the wrong address, if delivery attempt has been made. Fresh delivery attempt would be made only after payment of this.

Please note that each shipment of these items required an adult signature upon delivery, once your order leaves our distribution centre, you will be contacted by the shipper to arrange a specific time for delivery.